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Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.

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Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement.

Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. Please ensure that a reason is given even if you have discussed this with us by phone.Video Games (Accessories and Games) 15 Days Returnable Please ensure that all returns provide your contact details and a short note explaining the reason. This does not affect your statutory rights as a consumer. Please note that this will incur a return delivery charge. If you have ordered the incorrect goods in error, we will replace them providing they are returned unopened/unused to us within 14 days of receipt. Return postage/shipping for cancelled orders will be at your expense. If you do decide to cancel you order, we will refund the full purchase price including postage providing the goods are returned unopened/unused within 14 days of receipt.

You have the right to cancel within your order within seven days of of ordering, or seven days of receipt of the goods (whichever is the longer). In the unlikely event that there is a shortfall or error with your order, please call us as soon as possible and within 48 hours of receiving the goods. In all cases we must be informed of loss/damage within 48 hours of receipt or order date, otherwise no claim can be made or replacement sent. Occasionally goods may be lost/damaged in transit and we will send a replacement order if this occurs. Returns, Damages, Shortfalls and ReplacementsĪll goods must be inspected on delivery. Note: Orders sent Recorded Delivery or via courier will require a signature on delivery. The delivery method will be dependent on order size/weight and will be by Royal Mail, or Courier. We aim to dispatch your order the same or following working day. We are happy to accept orders for collection by your own courier service. Please contact us for further information. VAT is not normally charged for orders being delivered outwith the UK, however, please be aware that import duties and relevent taxes may need to be paid when this arrives in the destination country. Where possible shipping costs will be quoted online, as shipping rates can fluctuate we may on occasion contact you to amend shipping charges before dispatch.

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FREE Shipping on all orders totalling over £150 excluding baths and electric / hydraulic tables (UK Mainland Only)ĭelivery to Europe, Overseas and outwith UK Mainland:.

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